As the global pandemic continues, most people are busy trying to figure out how to keep doing their jobs in this strange new world of lockdowns and social distancing. Unfortunately, money launderers are no different and financial crime shows no signs of slowing during the crisis.
Companies need to keep their focus and stay on top of their processes to protect themselves and remain compliant. When it comes to financial crime, lockdown will be no excuse. Authorities have reiterated this fact, with the European Banking Authority reminding firms and the relevant authorities that “it remains important to continue to put in place and maintain effective systems and controls” at this time.
There have already been reports of numerous new scams that fraudsters have invented to take advantage of the situation. The chaos created by the pandemic will keep money launderers busy, so firms need to remain on the lookout for suspicious behaviour and continue to implement the right processes to prevent financial crime.
There are numerous ways in which criminals could exploit the pandemic for their own ends. The most obvious way is through cybercrime. Thanks to the lockdown, the vast majority of office work is being carried out at home. This raises several security issues that can be split into two types: poor security infrastructure and poor security processes.
On the infrastructure side, employees will now be working from their home internet networks; these may not be sufficiently secure for the transfer of confidential information. Some employees may be working from countries outside of the EU, leading to issues with document transfer and GDPR. Others may prefer to work on their personal devices when at home, again undermining secure internal networks.
All of this can lead to holes in your network that can be exploited by cybercriminals looking for a way in. It is essential to ensure that remote working is as secure as office working to be able to maintain confidence in your anti-money laundering and data protection processes.
On the processes side, this comes down to the more human issues that come with remote working. Employees may be more vulnerable to phishing attacks, for example. Before, if a suspicious email came through pretending to be from a colleague it was possible to query it immediately with them in the office. Now everything is being done by email, which can lower suspicion levels.
Similarly, if a client (or potential client) becomes pushy to get something done, employees may feel more pressured to carry out activities without undertaking full due diligence due to lack of support and the extra time required.
The Financial Action Task Force (FATF) is the global money laundering and terrorist financing watchdog. Its response to the crisis so far has emphasised the importance of maintaining standards against money laundering and remaining alert to new and emerging illicit finance risks.
While encouraging the delivery of digital financial services at this time, it also encourages the use of responsible digital customer onboarding that can provide the flexibility customers need as well as transparency and compliance with regulations. The use of financial technology can provide significant opportunities to manage the risks of digital onboarding and simplified due diligence.
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